TERMS & CONDITIONS
PRIVACY POLICY
The Putman believes that the responsible use of personal information collected from you is critical to its business objectives and reputation. As part of our commitment to privacy, we have adopted this Privacy Policy.
Please read the following Privacy Policy carefully to understand how The Putman uses of the Personal Data we may collect from you.
Commitment to Personal Data Protection
We are committed to protecting your personal and data privacy. In doing so, we will ensure that your personal information will be treated as confidential and with high standards of security.
The Data We Collect
We request information from you in several purposes mentioned below and may include:
- Your personal information such as your name , gender, date of birth, nationality, family status, passport or other identification number and information about your registered status with any of our subsidiaries, associations and/or business associates;
- Your contact information such as telephone numbers, mailing addresses, email addresses and fax numbers;
- Your business information such as company name and business title and associated contact information;
- Your credit or debit card information and billing information, including name of cardholder, card number, billing address and expiry date;
- Your personal preferences and comments, and responses to promotional offers and surveys.
We collect personal information that you choose to provide voluntarily. Certain Personal Data are required for specific services and if you decide not to provide such Personal Data as requested, we may not able to supply with the relevant information, services or products.
Purpose for which the Personal Data are Collected and Used
We may use the Personal Data you provided for one or more of the following purposes:
- To process your reservation and provide the services you request at any of our hotels;
- To contact you regarding your enquiries or hotel stay;
- For identification and verification purposes in connection with any of the services and products that may be supplied to you;
- For payment purposes for products and services provided by us or our subsidiaries, associated companies and/or business associates;
- For marketing promotional and customer relationship management purpose.
Disclosure and Transfer of Personal Data
Information is shared within National Hotels to enhance your hotel experience. We may disclose and transfer Personal Data to and jointly use with our representatives, subsidiaries, associated companies, business associates, service providers and contractors in connection with the services and products provided to or requested by you.
We reserve the right to disclose the Data when required by law or court order of any jurisdiction.
We may also transfer any information that has been collected from you as an asset in the event of a merger, acquisition or sale involving all or part of The Putman and/or National Hotels or other change in corporate control.
Cookies
We may use cookies to collect information about websites users. Cookies are small text files that are placed on a computer or mobile device when you visit a website or use an app. Our websites may receive and store certain information automatically based on your browser settings, which may include your browser type and operating system, the web pages viewed, IP addresses or unique device identifiers associated with mobiles devices. Our cookies do not contain any personally identifying information.
You can set your computer or mobile device to reject all cookies through your browser. Check your browser's Help menu or your built-in mobile device settings to find out how to edit. If you do not accept cookies, some features, services or activities that are available on our websites may not function properly.
Log Files
We may collect information regarding your IP address, browser type, domain name and access time. This information is used for our own research purposes and is separated from the Data.
Links to Other Sites
Our website provides links to other websites of National Hotels, including but not limited to www.nationalhotels.com.hk, www.thejervois.com, www.99bonham.com and www.one96.com. The privacy policies of these websites may have different privacy practices. You should read the privacy statements of these linked websites subject to their respective terms and policies.
Our Commitment to Personal Data Security
In our efforts to protect your Personal Data, we use generally accepted standards for safeguards including administrative, technical and physical measures.
Retention of Data
All Personal Data that has been collected from you will only be stored for a limited duration that is relevant to the purpose for which it was processed for as long as required by applicable law.
Right of Access to Data
You have a right to update or access to your Personal Data by sending a written request to us at
Privacy Office
National Hotel Management Limited
8/F Strand 50
50 Bonham Strand
Sheung Wan
Hong Kong
Changes to Privacy Policy
We reserve the right to change, modify or amend this policy at any time. We will post on our website at www.theputman.com any changes to this policy so that you are always aware of the changes made.